Once the new key is received, contact Customer Service for a new license file based on the new Sentinel Key’s number. Download and install the latest version of the sentinel driver. Please provide as much detail as possible. Translation Feedback How can we make this translation better? Please try again in a few minutes. Contact our Support Team.
|Date Added:||8 November 2006|
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When the install is complete, reboot the computer. How can we improve? Sentinel Driver version 7.
Do you want to Unsubscribe? Click the Start Server button to restart the License Manager. What issues are you having with the site? Run the downloaded setup program. Please try again in a few minutes. The Sentinel driver is installed and running.
How To: Verify the Sentinel Key is attached and responding correctly
Using the link in Related Information, download the Sentinel Driver, and save it to disk. If multiple hardware keys are plugged into the parallel port, try placing oey ESRI Sentinel Key as the first in the chain and recheck the Sentinel Key status.
When the reboot is complete, plug in the USB hardware key. Translation Feedback How can we make this translation better? Once the new key is received, contact Customer Service for a esgi license file based on the new Sentinel Key’s number.
Bug: Connecting to the License Server by way of Remote Desktop causes hardware key problems
Contact our Support Team. Be certain that the USB key is still unplugged. Make sure that the ESRI hardware key is attached to the primary parallel port.
Locate and click the downloaded executable. What issues are you having with the site? Is This Content Helpful? Request Case Start Chat.
After removing these devices, recheck the Sentinel Key status to see if the key is now recognized. Contact our Support Team. Click the Stop Server button to stop the License Manager.
Problem: Slim-type Sentinel SuperPro Hardware Keys are unable to transfer information
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Instructions provided describe how to install a USB hardware key. If no seri, a blank window, or a window with the message Code: Verify the Sentinel Key is attached and responding correctly Summary The Sentinel Key is a parallel or USB port hardware dongle that provides a unique number used in the generation of the users’ licenses.
How can we make this better? Download and install the latest version of the sentinel driver. Contact Customer Service to exchange your key for a new one. If the Sentinel Key number is not displayed, the Sentinel key may be defective.
If a printer is plugged into the back of the parallel Sentinel Key, turn the printer on and recheck the Sentinel Key status. Please rate your online support experience with Esri’s Support website. Do eentinel want to Unsubscribe? If there are no devices attached to the parallel Sentinel Key, and the Display Hardware Key Status window still doesn’t return the Sentinel Key number and driver version, try printing through the parallel port without the Sentinel Key attached.